A quick introduction
We help organisations develop their leaders. To do that well, we sometimes need to use personal information.
We take that responsibility seriously. We aim to be clear, proportionate and respectful in how we handle your data.
Gadby Limited is the data controller responsible for your personal information.
Contact: helen@gadby.co.uk
The principles we work to
We keep things simple:
- We do not sell or share your data
- We only collect what we need
- We use it for clear and relevant purposes
- We keep it secure
What information we use
Depending on how you work with us, we may use:
- Your name and contact details
- Career and education information
- Assessment or coaching data (such as reports and feedback)
- Notes from conversations, coaching or development sessions
In some cases, assessment or coaching information may be considered more sensitive personal data. Where this applies, we handle it with additional care and safeguards.
How we use your information
We use personal information to:
- Deliver assessments, coaching and development programmes
- Share relevant insights and reports with the organisation you are working with
- Manage our relationship with you and our clients
- Improve how we design and deliver our services
- We do not use your information for unrelated purposes.
We do not use your information for unrelated purposes.
Our legal basis for using your information
We process personal information under one or more of the following legal bases:
- Contract – where processing is necessary to deliver services
- Legitimate interests – to manage and improve our business and client relationships
- Consent – for example, where you choose to receive updates or newsletters
- Legal obligations – where we are required to comply with applicable law
Where we process more sensitive information, we ensure appropriate additional conditions and safeguards are in place.
Where your information comes from
We may receive your personal information:
- From assessment providers or tools used as part of our services
- Directly from you
- From the organisation sponsoring your coaching or development programme
Who we share it with
We only share personal information where necessary and appropriate, including with:
- The organisation you’re working with
- Our team and carefully selected associates
- Trusted assessment providers and IT service partners
All third parties are required to handle your data securely and in line with data protection standards.
International data use
If we work with organisations or partners outside the UK, your information may be shared internationally.
Where this happens, we ensure appropriate safeguards are in place, such as recognised contractual protections, to keep your data secure.
How long we keep your information
We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including to meet legal, contractual and professional requirements.
Typically, this is around three years after the end of an engagement, unless there is a valid reason to retain it for longer (for example, ongoing work or legal obligations).
Keeping your data safe
We use secure systems, trusted providers and strict access controls to protect your information.
Your rights
You have rights over your personal information. These include the right to:
- Access what we hold about you
- Ask for a copy
- Ask us to correct inaccurate information
- Request deletion of your data in certain circumstances
- Restrict or object to how we use your data
- Withdraw consent at any time (where applicable)
- Request transfer of your data to another organisation
To exercise any of these rights, please just email: helen@gadby.co.uk
You also have the right to lodge a complaint with the UK Information Commissioner’s Office if you are unhappy with how your data is handled.
Marketing & communications
Staying in touch
If you sign up to receive updates (for example, insights or newsletters), we’ll only send them with your consent. You can unsubscribe at any time by:
- Clicking “unsubscribe” in emails, or
- Contacting us directly
We don’t send spam, and we don’t share your details for marketing with anyone else.
Cookies & website tracking
What are cookies?
Cookies are small files stored on your device when you visit a website. They help the site work properly and give us insight into how it’s used.
- How we use cookies
Cookies are small files stored on your device when you visit a website. They help the site work properly and give us insight into how it’s used. - How we use cookies
We may use cookies to:
- Make our website function properly
- Understand how visitors use our site (e.g. via analytics tools like Google Analytics)
- Improve the user experience
When you visit our website, you can choose whether to accept non-essential cookies. You can also control cookies through your browser settings.
Automated decision-making
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
If something goes wrong
If we ever experience a data breach, we’ll act quickly and inform affected individuals and regulators as required.
Questions or complaints
If you have any concerns, please contact us first and we will do our best to resolve them.
You can also contact the UK Information Commissioner’s Office:
https://ico.org.uk
Contact us
Gadby Leadership Consulting (Gadby Limited)
Email: helen@gadby.co.uk